Privacy Policy

1. Preamble

Welcome to Thomance™, a fictional trading and gaming platform designed for entertainment purposes only ("Platform"). At Thomance™, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect your data when you use our Platform, including features such as trading, casino games, rewards systems, and virtual currency purchases. By accessing or using Thomance™, you consent to the practices described in this Policy. If you do not agree with this Policy, you must not use the Platform.

2. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

• Personal Information: When you log in via Discord OAuth, we collect your Discord ID, username, discriminator, avatar, and email address (if provided by Discord). This information is necessary to authenticate your identity and provide access to the Platform.
• Game Data: We collect data related to your activities on the Platform, including your virtual balances (e.g., PI coins, USDT), trading orders, transaction history, casino game outcomes, rewards claimed, and virtual currency purchases.
• Technical Data: We collect technical information such as your IP address, browser type, operating system, device identifiers, and session data (e.g., timestamps, pages visited) to ensure the Platform functions properly and to analyze usage patterns.
• Usage Data: We may collect information about how you interact with the Platform, such as clicks, navigation paths, and time spent on specific features, to improve user experience.
• Communication Data: If you contact us via Discord or other channels, we may collect the content of your messages, including any personal information you provide.

3. How We Collect Information

We collect information through the following methods:

• Directly from You: When you log in via Discord OAuth, you provide personal information through Discord’s authentication process.
• Automatically: We collect technical and usage data automatically as you interact with the Platform, using technologies like session cookies, server logs, and analytics tools.
• Through Your Actions: Game data is collected as you trade, play casino games, claim rewards, or purchase virtual currencies on the Platform.
• From Third Parties: We receive information from Discord when you authenticate your account, and we may receive technical data from service providers like hosting or analytics providers.

4. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To authenticate your login, manage your account, process trades, track casino game outcomes, and facilitate virtual currency purchases.
• To Improve the Platform: To analyze usage patterns, identify bugs, and enhance user experience through technical and usage data.
• To Communicate: To respond to your inquiries, send updates about the Platform, or notify you of changes to our policies.
• To Ensure Security: To detect and prevent fraud, abuse, or unauthorized access to the Platform, including monitoring for prohibited activities like bot usage.
• To Comply with Legal Obligations: To fulfill legal requirements, such as responding to lawful requests from authorities.
• For Research and Development: To conduct internal research and development to improve our services and introduce new features.

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We share data with trusted service providers (e.g., hosting providers, database providers) who assist us in operating the Platform, under strict confidentiality agreements.
• With Discord: When you log in via Discord OAuth, Discord provides us with your information, and we may share limited data (e.g., your Discord ID) with Discord to maintain authentication.
• For Legal Reasons: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests from authorities.
• In Case of Business Transfers: If Thomance™ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of such changes.
• With Your Consent: We may share your information if you explicitly consent, such as by choosing to display your Discord username publicly on the Platform.

6. Data Storage and Security

We take the security of your data seriously and implement reasonable measures to protect it. However, no system is completely secure, and we cannot guarantee absolute security.

• Storage: Your data is stored on secure servers managed by our hosting providers. Personal data (e.g., Discord ID, email) is stored in encrypted databases where possible.
• Security Measures: We use industry-standard security practices, such as encryption, access controls, and regular security audits, to protect your data from unauthorized access, loss, or misuse.
• Data Retention: We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. Game data (e.g., balances, trades) may be retained indefinitely to maintain your account history, unless you request deletion.
• User Responsibility: You are responsible for keeping your Discord account secure, as it is used to access Thomance™. We are not liable for unauthorized access resulting from compromised Discord credentials.
• Data Breaches: In the event of a data breach, we will notify affected users via Discord or a notice on our website within a reasonable timeframe, as required by applicable law.

7. User Rights and Choices

You have certain rights regarding your personal data, subject to applicable laws:

• Access: You can request a copy of the personal data we hold about you, such as your Discord ID, email, and game data.
• Correction: You can request that we correct inaccurate or incomplete data, such as an outdated email address.
• Deletion: You can request that we delete your personal data, including your account and associated game data. Note that some data may be retained for legal or operational purposes (e.g., transaction records for auditing).
• Restriction: You can request that we restrict the processing of your data in certain circumstances, such as while a correction request is being processed.
• Objection: You can object to the processing of your data for specific purposes, such as analytics, if permitted by law.
• Data Portability: You can request a copy of your data in a machine-readable format for transfer to another service, where feasible.
• Opt-Out: Since we do not use your data for marketing purposes, there are no marketing communications to opt out of. However, you can opt out of analytics by contacting us.
• How to Exercise Your Rights: To exercise these rights, please contact us via our Discord server (see Section 13). We will respond to your request within 30 days, or as required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the Platform functions properly and to enhance your experience.

• Session Cookies: We use session cookies to manage your login and navigation. These cookies are essential for the Platform to function and are deleted when you log out or close your browser.
• Analytics Cookies: We may use cookies to collect usage data (e.g., pages visited, time spent) to analyze and improve the Platform. These cookies are optional, and you can opt out by contacting us.
• No Third-Party Tracking: We do not use third-party tracking cookies (e.g., for advertising) or share your data with third-party analytics providers like Google Analytics.
• Browser Settings: You can manage cookies through your browser settings, but disabling essential cookies may prevent you from using the Platform.

9. Third-Party Services

Thomance™ relies on third-party services to operate, which may have access to your data as part of their role:

• Discord: We use Discord OAuth for authentication. When you log in, Discord provides us with your Discord ID, username, and email (if available). Your use of Discord is subject to Discord’s Privacy Policy.
• Hosting Providers: We use third-party hosting providers to store and manage your data. These providers are contractually obligated to protect your data and comply with applicable privacy laws.
• Payment Processors: If you purchase virtual currencies through the Website Store, we use third-party payment processors (e.g., Stripe, PayPal) to handle transactions. These processors collect payment information directly from you and are subject to their own privacy policies.
• No Third-Party Analytics: We do not use third-party analytics services like Google Analytics, and we do not share your data with such providers.

10. Children’s Privacy

Thomance™ is not intended for users under the age of 13. Since we use Discord for authentication, and Discord requires users to be at least 13 years old, we do not knowingly collect personal information from children under 13. If we become aware that a user under 13 has provided personal information, we will terminate their account and delete their data in accordance with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA).

11. International Data Transfers

Thomance™ operates globally, and your data may be transferred to and stored in countries outside your jurisdiction, including the United States, where our servers or hosting providers are located. These countries may have different data protection laws than your own. We take steps to ensure that such transfers comply with applicable laws, such as implementing standard contractual clauses or relying on adequacy decisions (e.g., for EU-US transfers). By using the Platform, you consent to the transfer of your data to these jurisdictions.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify users of significant changes by posting a notice on our website or via our Discord server at least 30 days before the changes take effect. Minor updates (e.g., typo corrections) may take effect immediately upon posting. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us via our official Discord server at https://discord.gg/p8rNphdnxK. You can open a ticket to speak with our team, and we will respond to your inquiry as soon as possible, typically within 30 days.